FAQs & Troubleshooting
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56 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 3The printer stops while printing, or the tape is cut in the middle of the text.
- 4How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 5I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 6The printer does not print from my mobile device or does not print correctly.
- 7How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 8I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 9How is the print head cleaning cassette used?
- 10What iOS mobile application can I use?
- 11Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 12What Android™ mobile application can I use?
- 13I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 14Which brands of Ni-MH rechargeable batteries do you recommend?
- 15Where can I find my Brother printer's serial number?
- 16What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 17How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 18How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 19What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 20The printer is not connected to my mobile device correctly.
- 21How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 22How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 23How many mobile devices can I connect to one printer via Bluetooth®?
- 24I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 25Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 26A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 27The tape is ejected with the paper liner separated from the tape.
- 28Power Supply
- 29Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 30Where can I download Brother iPrint&Label? (iPrint&Label)
- 31How do I set a tape cassette?
- 32How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 33I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 34How do I print multiple lines of text? (P-touch Design&Print)
- 35Why does the power turn off when I press the print key?
- 36Can I use the app with my iPad? (iPrint&Label)
- 37How can I create a barcode label? (iPrint&Label)
- 38The label does not cut well.
- 39The top and base layers of the laminated tape are misaligned.
- 40The tape got jammed or stuck in the printer.
- 41Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 42When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44The fabric tape became detached after washing.
- 45Why do stripes appear on my label?
- 46When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 47If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 48Can my printer use TZ/TZe tapes?
- 49Can I change the barcode protocol inside the templates? (iPrint&Label)
- 50Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)