FAQs & Troubleshooting
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56 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 3Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 4The printer does not print from my mobile device or does not print correctly.
- 5How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 6Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 7I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 8The printer stops while printing, or the tape is cut in the middle of the text.
- 9What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 10How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 11How is the print head cleaning cassette used?
- 12A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 13I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 14How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 15I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 16How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 17What iOS mobile application can I use?
- 18How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 19The printer is not connected to my mobile device correctly.
- 20Where can I find my Brother printer's serial number?
- 21What Android™ mobile application can I use?
- 22Which brands of Ni-MH rechargeable batteries do you recommend?
- 23Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 24What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 25How many mobile devices can I connect to one printer via Bluetooth®?
- 26Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 27I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 28How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 29Can I use the app with my iPad? (iPrint&Label)
- 30I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 31The tape is ejected with the paper liner separated from the tape.
- 32Can I change the barcode settings like barocde size? (iPrint&Label)
- 33How do I set a tape cassette?
- 34How do I print multiple lines of text? (P-touch Design&Print)
- 35How can I create a barcode label? (iPrint&Label)
- 36The top and base layers of the laminated tape are misaligned.
- 37Where can I download Brother iPrint&Label? (iPrint&Label)
- 38The fabric tape became detached after washing.
- 39The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 40Can my printer use TZ/TZe tapes?
- 41The tape got jammed or stuck in the printer.
- 42Why does the power turn off when I press the print key?
- 43The label does not cut well.
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45Power Supply
- 46Why doesn't my machine turn on when the Power button is pressed?
- 47When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 48What is the compatible barcode protocol? (iPrint&Label)
- 49Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 50When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.