FAQs & Troubleshooting
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58 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2What iOS mobile application can I use?
- 3How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 4What Android™ mobile application can I use?
- 5Where can I find my Brother printer's serial number?
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7How long does it usually take to charge the battery?
- 8How do I connect the printer via Bluetooth®?
- 9Installing the software (for Windows)
- 10What do the indicator lights on the printer mean?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 15How to install Brother software on a computer not connected to the Internet
- 16Can I use my car cigarette lighter socket to charge the battery?
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20I cannot open a file I created using P-touch Editor. (P-touch Editor 5.x for Windows)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 23There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 26How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 28I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31When I try to print something, the Status indicator light flashes in red and paper is not fed.
- 32Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 33(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 34Are there any precautions needed when using thermal paper?
- 35Printing is not possible. (USB connection)
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38How to delete the registry information and files related to the printer driver
- 39(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40How to identify your Operating System (OS) for Windows or Mac
- 41The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 44I connected multiple printers of the same model to one computer but can only print from one of them.
- 45How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 46How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 47How to open the Devices and Printers window
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.