FAQs & Troubleshooting
Latest |
47 Results
- 109/27/2024Where can I find my Brother printer's serial number?
- 209/17/2024How do I uninstall the printer driver?
- 307/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 405/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 505/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 605/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 705/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 802/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 910/18/2023How to open the Devices and Printers window
- 1010/18/2023How to identify your Operating System (OS) for Windows or Mac
- 1110/18/2023Printing is not possible. (USB connection)
- 1206/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1306/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1406/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1506/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1606/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1706/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1806/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1906/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2006/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2106/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2206/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2306/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2406/12/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2506/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2606/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 2706/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 2806/12/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 2910/20/2022What do the indicator lights on the printer mean?
- 3004/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3103/31/2022How to delete the registry information and files related to the printer driver
- 3203/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3303/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3411/16/2020Is it possible to use a rubber stamp on the thermal paper?
- 3511/16/2020How long does it usually take to charge the battery?
- 3610/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 3705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 3805/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 3905/08/2020Are there any precautions needed when using thermal paper?
- 4004/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4103/31/2020The printer will not turn on.
- 4203/31/2020Can I use my car cigarette lighter socket to charge the battery?
- 4303/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4403/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 4503/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 4601/06/2015Error messages do not appear when using the USB connection of my printer.
- 4701/05/2015I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)