FAQs & Troubleshooting
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372 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Replace the Toner Cartridge
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Load A4/Letter paper
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Customize the Home Screen for ease of use.
- 9Paper is Jammed Inside the Machine
- 10Use Universal Print (Windows)
- 11Scan Using Secure Function Lock 3.0
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Print the Network Configuration Report
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Document Jam
- 18I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 19The color of your printouts is not what you expected
- 20Paper is Jammed in the Back of the Machine
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23"Offline" appears on the Status Monitor.
- 24Curled or wavy
- 25Enable the Brother machine's network interface.
- 26Print both sides of paper or a booklet automatically
- 27Set up a Scan to Network Profile
- 28What is Brother iPrint&Scan?
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Adjust color settings by using the custom setting in the printer driver
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32Restrict changing machine settings for users.
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Reset the Network Settings to the Factory Settings
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37Paper is Jammed in the MP tray
- 38Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Easy Scan to E-mail
- 42What is the default password for my Brother machine?
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44(Video) Unpack your Brother machine
- 45(Video) Connect telephone line and power cords
- 46How to identify your Operating System (OS).
- 47Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 49When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 50Load and Print Envelopes Using the MP Tray