FAQs & Troubleshooting
Latest |
292 Results
- 5106/30/2022I can print but cannot scan via network. (For Mac)
- 5206/30/2022Check the Node Name of the Brother machine
- 5306/30/2022Scan a document into PaperPort™ using the TWAIN driver
- 5406/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5505/31/2022Configure and use the Scan to Network feature (For Windows)
- 5605/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5704/25/2022Where can I find my Brother machine's serial number?
- 5804/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5904/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6004/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6104/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6204/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6303/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6503/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6603/10/2022Drum !
- 6712/14/2021Print both sides of paper or a booklet automatically
- 6811/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6911/15/2021Set up your Brother machine on a wireless network.
- 7011/10/2021Open the Control Panel (For Windows)
- 7110/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7210/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7309/30/2021I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7405/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7503/19/2021I get a TS error when trying to print on a wireless network.
- 7603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7703/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7802/22/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 7902/16/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8001/27/2021Adjust color settings by using the custom setting in the printer driver
- 8112/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8212/24/2020Printing/ Scanning with the Cloud
- 8312/24/2020Printing/ Scanning with a mobile device
- 8412/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8512/24/2020Set the Brother machine to prevent public access to certain features
- 8610/15/2020Install PaperPort™ 12SE onto Windows 10.
- 8709/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8807/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8907/16/2020Cannot print after a Windows 10 update (June 2020)
- 9007/06/2020Scan using XSane or GIMP (Linux)
- 9107/06/2020Important points for specifying the scan area (Linux)
- 9207/06/2020What driver package format is supported by my Linux distribution?
- 9306/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9406/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9505/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9605/11/2020Enable the Brother machine's network interface.
- 9704/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9804/06/2020Delete a network scanner entry. (Linux)
- 9901/06/2020When I print images, the quality is not good (Linux)
- 10012/25/2019Protect your Brother machine against unauthorised access over the network