FAQs & Troubleshooting
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294 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Colored streaks or bands down the page
- 3Jam Tray 1 / Jam Tray 2
- 4Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7What is Brother iPrint&Scan?
- 8Belt End Soon
- 9Tray 2 Error
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11Jam 2-sided
- 12Replace Drum
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15My Brother machine could not be found over the network when I installed drivers on my PC.
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Replace Belt
- 19Uneven density appears periodically across the page.
- 20What is the "Station ID" and how do I set it?
- 21Replace Toner
- 22Replace Fuser
- 23Enable the Brother machine's network interface.
- 24Configure and use the Scan to FTP feature
- 25Can I print from or scan to Android™ Smartphone?
- 26Drum !
- 27Load paper in the paper tray
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29Ghost
- 30Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 31Replace WT Box
- 32Jam Inside
- 33Colored lines across the page
- 34My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Cartridge Error
- 41Drum End Soon
- 42Jam Rear
- 43Curled or wavy
- 44Turn the Toner Save Mode on or off.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Replace PF Kit xx
- 47White streaks or bands down the page
- 48What is Distinctive Ring and how do I program it?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Protect your Brother machine against unauthorised access over the network