FAQs & Troubleshooting
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292 Results
- 1Colored streaks or bands down the page
- 2Belt End Soon
- 3Replace Belt
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Drum
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7What is the "Station ID" and how do I set it?
- 8Easy Scan to E-mail
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Enable the Brother machine's network interface.
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18Curled or wavy
- 19Load paper in the paper tray
- 20Replace PF Kit xx
- 21The printer status is Offline or Paused.
- 22Replace Toner
- 23Ghost
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25What is Brother iPrint&Scan?
- 26Wrinkle
- 27Verify if the Brother machine has a dial tone.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29My Brother machine could not be found over the network when I installed drivers on my PC.
- 30Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 31I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 32Jam Rear
- 33Jam Inside
- 34Replace Fuser
- 35What is AirPrint?
- 36The color of your printouts is not what you expected
- 37When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39Blank page or some colors are missing.
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42Configure and use the Scan to FTP feature
- 43Print both sides of paper or a booklet automatically
- 44Store received faxes in my Brother machine's memory. (Fax Storage)
- 45Confirm that a FAX I sent was received correctly.
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 48A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).