FAQs & Troubleshooting
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350 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Scan Using Secure Function Lock 3.0
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12Replace the Toner Cartridge
- 13What is Brother iPrint&Scan?
- 14Use Universal Print (Windows)
- 15(Video) Unpack your Brother machine
- 16Document Jam
- 17The color of your printouts is not what you expected
- 18Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 19Paper is Jammed in the Paper Tray
- 20Replace Drum
- 21Curled or wavy
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24Use voice mail on the same line as my Brother machine.
- 25(Video) Load an Envelope (MP Tray)
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27Replace the Waste Toner Box
- 28When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 29(Video) Connect telephone line and power cords
- 30Paper is Jammed Inside the Machine
- 31Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 32(Video) Set up your Brother machine
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Replace the Belt Unit
- 35Paper is Jammed in the MP tray
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37What driver package format is supported by my Linux distribution?
- 38I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 39Replace Fuser
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Paper is Jammed underneath the Paper Tray
- 43Restrict changing machine settings for users.
- 44Replace PF Kit xx
- 45The printer status is Offline or Paused.
- 46Paper is Jammed in the Back of the Machine
- 47Reset the Network Settings to the Factory Settings
- 48Replace Laser
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50Customize the Home Screen for ease of use.