FAQs & Troubleshooting
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355 Results
- 1(Video) Load A4/Letter paper
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Replace Drum
- 5Replace the Toner Cartridge
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Toner scatter or toner stain
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Unpack your Brother machine
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12(Video) Load an Envelope (MP Tray)
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Add your Brother machine with AirPrint (macOS)
- 15(Video) Set up your Brother machine
- 16Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19What is the default password for my Brother machine?
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 22Enable the Brother machine's network interface.
- 23(Video) Connect telephone line and power cords
- 24How to identify your Operating System (OS).
- 25My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 26White streaks or bands down the page
- 27Replace Fuser
- 28Set up a Scan to Network Profile
- 29Install the optional lower tray
- 30What is Brother iPrint&Scan?
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Print Unable ##
- 33Print a PDF file with mixed paper sizes from different paper trays (Mac).
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 38What is Brother Web Connect?
- 39I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 40Replace Laser
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43Uneven density appears periodically across the page.
- 44Drum !
- 45Replace the Belt Unit
- 46Vertical colored streaks or bands appear on the page
- 47I can print but cannot scan via network. (For Windows)
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Send or Receive an Email Securely Using SSL/TLS
- 50Load and Print Labels Using the MP Tray