FAQs & Troubleshooting
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290 Results
- 1Replace Toner
- 2Replace Drum
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Belt
- 6Jam Rear
- 7Jam Tray 1 / Jam Tray 2
- 8I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Replace Laser
- 11Receive faxes on the computer for Windows (PC-FAX Receive)
- 12Replace Fuser
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15Jam Inside
- 16Toner Error
- 17Enable the Brother machine's network interface.
- 18Configure and use the Scan to FTP feature
- 19Replace WT Box
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21Load paper in the paper tray
- 22"Offline" appears on the Status Monitor.
- 23Toner Low
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Install extra memory
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27What is Brother iPrint&Scan?
- 28The color of your printouts is not what you expected
- 29Print the Network Configuration Report
- 30Jam 2-sided
- 31Colored streaks or bands down the page
- 32The printer status is Offline or Paused.
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Print the received faxes that are stored in memory. (Fax Storage)
- 35Configure and use the Scan to Network feature (For Windows)
- 36How to identify your Operating System (OS).
- 37Belt End Soon
- 38Set up my Brother machine to forward the received faxes to another location.
- 39Easy Scan to E-mail
- 40Print both sides of paper or a booklet automatically
- 41Set up your Brother machine on a wireless network.
- 42Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 43Out of Memory/Print Data Full
- 44Print on envelopes, labels or thick paper from the MP Tray
- 45I keep getting the error message "Authenticate Err (Authentication error)".
- 46Select Receive mode.
- 47Print Unable XX
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50Discover the MAC address of the Brother network card