FAQs & Troubleshooting
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365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace the Toner Cartridge
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4(Video) Load A4/Letter paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Replace Drum
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Replace the Waste Toner Box
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Use Universal Print (Windows)
- 12Paper is Jammed in the Back of the Machine
- 13Replace Fuser
- 14Vertical colored streaks or bands appear on the page
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Replace the Belt Unit
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Easy Scan to E-mail
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20The printer status is Offline or Paused.
- 21Setup a Brother machine on a wireless (Wi-Fi) network.
- 22What is Brother iPrint&Scan?
- 23Adjust color settings by using the custom setting in the printer driver
- 24Scan Using Secure Function Lock 3.0
- 25Replace Laser
- 26Paper is Jammed Inside the Machine
- 27Delete print jobs from the print queue.
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29(Video) Load an Envelope (MP Tray)
- 30I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 31Reset Your Brother Machine
- 32(Video) Set up your Brother machine
- 33I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 34Ghost
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36The color of your printouts is not what you expected
- 37Curled or wavy
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Set up a Scan to Network Profile
- 40How to identify your Operating System (OS).
- 41Document Jam
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44(Video) Unpack your Brother machine
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46Use voice mail on the same line as my Brother machine.
- 47Toner Low
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Load and Print Envelopes Using the MP Tray
- 50Can I print in monochrome if one of the color toners run out?