FAQs & Troubleshooting
Popular |
291 Results
- 1Replace Toner
- 2Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4Replace Drum
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Confirm that a FAX I sent was received correctly.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Replace Belt
- 15Jam Inside
- 16Replace Laser
- 17The printer status is Offline or Paused.
- 18Toner Low
- 19Jam Rear
- 20Jam MP Tray
- 21Replace Fuser
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Jam Tray 1 / Jam Tray 2
- 24What is Brother iPrint&Scan?
- 25Toner Error
- 26Poor fixing
- 27Can I print from or scan to Android™ Smartphone?
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Load paper in the paper tray
- 30"Offline" appears on the Status Monitor.
- 31How to identify your Operating System (OS).
- 32Print a report that will show a listing of faxes I sent and received.
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 352-sided Disabled
- 36Use voice mail on the same line as my Brother machine.
- 37Jam 2-sided
- 38Printing/ Scanning with a mobile device
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 41Replace WT Box
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44Scan Unable xx
- 45Drum !
- 46Curled or wavy
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48What driver package format is supported by my Linux distribution?
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Cartridge Error