FAQs & Troubleshooting
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339 Results
- 1Replace Drum
- 2"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 3(Video) Replace the Toner Cartridge
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Paper is Jammed in the Back of the Machine
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Paper is Jammed in the 2-sided Tray
- 12Paper is Jammed inside the Machine
- 13Document Jam
- 14Paper is Jammed in the MP tray
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Paper is Jammed in the Paper Tray
- 17What is Brother iPrint&Scan?
- 18(Video) Load A4/Letter paper
- 19"Offline" appears on the Status Monitor.
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Wrinkles or creases
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Forward Incoming Faxes to Another Machine
- 25Set up a Scan to Network Profile
- 26Reset the Network Settings to the Factory Settings
- 27Use voice mail on the same line as my Brother machine.
- 28Drum !
- 29What driver package format is supported by my Linux distribution?
- 30(Video) Unpack your Brother machine and install the toner cartridge
- 31(Video) Connect telephone line and power cords
- 32I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 33Check the remaining ink or toner level (Linux)
- 34Setup a Brother machine on a wireless (Wi-Fi) network.
- 35Select Receive mode.
- 36Toner Low or Prepare New Toner Cartridge
- 37What is Distinctive Ring and how do I program it?
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Print on Both Sides of the Paper (Windows®)
- 40Enable the Brother machine's network interface.
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Drum End Soon
- 44Set up your Brother machine on a wireless network.
- 45Easy Scan to E-mail
- 46Curled or wavy
- 47Install the optional lower tray
- 48Use Universal Print (Windows)
- 49The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 50(Video) Set up your Brother machine