FAQs & Troubleshooting
 |
Popular |
149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Paper is Jammed in the Back of the Machine
- 4(Video) Paper is Jammed in the Paper Tray
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Set Telephone Line Compatibility for Interference and VoIP Systems
- 9Use Universal Print (Windows)
- 10Lines across the page
- 11The printer status is Offline or Paused.
- 12(Video) Paper is Jammed in the MP tray
- 13What is the default password for my BRAdmin or Web Based Management?
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 15What is the difference between the toner cartridge and the drum unit?
- 16Install the Brother Mobile Connect application (for mobile device)
- 17Document Jam
- 18What is the default password for my Brother machine?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Use Universal Print (Mac)
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22(Video) Document is Jammed in the Top of the ADF Unit
- 23Change the printer driver settings (Windows)
- 24Install the optional lower tray
- 25I cannot print using my Brother machine on a wired network (Windows/macOS)
- 26(Video) Remove Small Scraps of Paper Jammed in the ADF
- 27Enable the Brother machine's network interface.
- 28(Video) Set up your Brother machine
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30How to identify your Operating System (OS).
- 31Cannot Scan ##
- 32Poor fixing
- 33Black lines down the page
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35The scanning speed is slow when scanning from my machine. (Windows)
- 36I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 37I cannot print on a wireless (Wi-Fi) network (Mac)
- 38(Video) Document is Jammed under the Document Cover
- 39Size Error DX or Size Error 2-sided
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41I cannot print full-page photos or images using Email Print.
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Wrong Toner or Wrong Toner Cartridge
- 45Protect your Brother machine against unauthorised access over the network
- 46What is the recommended paper?
- 47Ghosting images
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49Open the Control Panel (For Windows)
- 50Add your Brother machine with AirPrint (macOS)
