FAQs & Troubleshooting
Popular |
148 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Set Telephone Line Compatibility for Interference and VoIP Systems
- 2Poor fixing
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 5Document Jam
- 6(Video) Paper is Jammed in the Paper Tray
- 7Black lines down the page
- 8Use Universal Print (Windows)
- 9(Video) Set up your Brother machine
- 10Toner specks
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I cannot print using my Brother machine on a wired network (Windows/macOS)
- 15What is the default password for my BRAdmin or Web Based Management?
- 16(Video) Paper is Jammed in the 2-sided Tray
- 17(Video) Paper is Jammed in the Back of the Machine
- 18Install the optional lower tray
- 19How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 20Control Printer Driver settings (only available for Windows)
- 21Use Universal Print (Mac)
- 22Lines across the page
- 23Export an address book and import it to another machine
- 24Wrong Toner or Wrong Toner Cartridge
- 25(Video) Document is Jammed in the Top of the ADF Unit
- 26Media Type Mismatch or Media Mismatch
- 27Install the Brother Mobile Connect application (for mobile device)
- 28Cannot Print ##
- 29Toner Low or Prepare New Toner Cartridge
- 30(Video) Paper is Jammed inside the Machine
- 31When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Protect your Brother machine against unauthorised access over the network
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37How to identify your Operating System (OS).
- 38Ghosting images
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 41I cannot print from my computer via USB.
- 42Where can I find my Brother machine's serial number?
- 43What is the default password for my Brother machine?
- 44Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46(Video) Remove Small Scraps of Paper Jammed in the ADF
- 47(Video) Document is Jammed under the Document Cover
- 48What is the difference between the toner cartridge and the drum unit?
- 49Discover the MAC address of the Brother network card
- 50Cannot Detect