FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2(Video) Paper is Jammed inside the Machine
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Paper is Jammed in the Paper Tray
- 5(Video) Paper is Jammed in the Back of the Machine
- 6Install the Brother Mobile Connect application (for mobile device)
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Poor fixing
- 9What driver package format is supported by my Linux distribution?
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 11(Video) Paper is Jammed in the MP tray
- 12Lines across the page
- 13Use Universal Print (Windows)
- 14How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 15Document Jam
- 16Drum End Soon
- 17Black lines down the page
- 18I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 19(Video) Set up your Brother machine
- 20The printer status is Offline or Paused.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Uninstall the Brother Software and Drivers (Windows)
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24What is the default password for my BRAdmin or Web Based Management?
- 25Export an address book and import it to another machine
- 26(Video) Document is Jammed under the Document Cover
- 27Install the optional lower tray
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Toner specks
- 30I cannot print on a wireless (Wi-Fi) network (Mac)
- 31Delete print jobs from the print queue.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33How to identify your Operating System (OS).
- 34Drum !
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37(Video) Remove Small Scraps of Paper Jammed in the ADF
- 38What is the recommended paper?
- 39Ghosting images
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43(Video) Document is Jammed in the Top of the ADF Unit
- 44Enable the Brother machine's network interface.
- 45Protect your Brother machine against unauthorised access over the network
- 46Cannot Detect
- 47Size Error DX or Size Error 2-sided
- 48Toner Low or Prepare New Toner Cartridge
- 49I cannot print full-page photos or images using Email Print.
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)