FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Set up your Brother machine
- 4Install the Brother Mobile Connect application (for mobile device)
- 5The printer status is Offline or Paused.
- 6(Video) Paper is Jammed in the Paper Tray
- 7What driver package format is supported by my Linux distribution?
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Set Telephone Line Compatibility for Interference and VoIP Systems
- 11(Video) Paper is Jammed in the 2-sided Tray
- 12Use Universal Print (Windows)
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Poor fixing
- 15(Video) Paper is Jammed inside the Machine
- 16Ghosting images
- 17Add your Brother machine with AirPrint (macOS)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19I cannot print full-page photos or images using Email Print.
- 20How to identify your Operating System (OS).
- 21Change the printer driver settings (Windows)
- 22Install the optional lower tray
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Delete print jobs from the print queue.
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27I cannot print on a wireless (Wi-Fi) network (Mac)
- 28Toner specks
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 31What is the default password for my Brother machine?
- 32Enable the Brother machine's network interface.
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 35I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 36Wrong Toner or Wrong Toner Cartridge
- 37(Video) Remove Small Scraps of Paper Jammed in the ADF
- 38(Video) Document is Jammed in the Top of the ADF Unit
- 39What is the default password for my BRAdmin or Web Based Management?
- 40Document Jam
- 41(Video) Paper is Jammed in the MP tray
- 42Lines across the page
- 43I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Toner Low or Prepare New Toner Cartridge
- 46Drum End Soon
- 47I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49Set up your Brother machine on a wireless network (Windows/macOS)
- 50Media Type Mismatch or Media Mismatch