FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Set up your Brother machine
- 2Toner Low
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5No Paper / No Paper Tray1/Tray2/MP Tray
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Cannot Detect
- 8What is the default password for my BRAdmin or Web Based Management?
- 9The color of your printouts is not what you expected
- 10Drum !
- 11(Video) Paper is Jammed in the Paper Tray
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13The printer status is Offline or Paused.
- 14Uneven color density across the page
- 15Vertical colored streaks or bands appear on the page
- 16What is the default password for my Brother machine?
- 17How to identify your Operating System (OS).
- 18Cannot Print ##
- 19What driver package format is supported by my Linux distribution?
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22Correct the Color Printing
- 23Document Jam
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Install the Brother Mobile Connect application (for mobile device)
- 28Toner Error
- 29(Video) Paper is Jammed in the Back of the Machine
- 30(Video) Paper is Jammed inside the Machine
- 31Adjust color settings by using the custom setting in the printer driver (Windows only)
- 32Set up your Brother machine on a wireless network (Windows/macOS)
- 33Too Many Trays
- 34Change the printer driver settings (Windows)
- 35I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Cooling Down
- 40Toner scatter or toner stain
- 41What is the recommended paper?
- 42I get a TS error when trying to print on a wireless network.
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44I cannot print on a wireless (Wi-Fi) network (Mac)
- 45Enable the Brother machine's network interface.
- 46No Toner
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)