FAQs & Troubleshooting
Popular |
166 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Use Universal Print (Windows)
- 2Use Universal Print (Mac)
- 3(Video) Set up your Brother machine
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5What is the default password for my Brother machine?
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7How to identify your Operating System (OS).
- 8What is the default password for my BRAdmin or Web Based Management?
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Correct the Color Printing
- 11Toner Low
- 12(Video) Paper is Jammed in the Manual Feed Slot
- 13Cartridge Error
- 14No Paper / No Paper Tray1/Tray2/MP Tray
- 15The color of your printouts is not what you expected
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17Add your Brother machine with AirPrint (macOS)
- 18Command List of brscan. (Linux)
- 19(Video) Paper is Jammed in the Back of the Machine
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Delete print jobs from the print queue.
- 23Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 24The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 25Set Telephone Line Compatibility for Interference and VoIP Systems
- 26Install the Brother Mobile Connect application (for mobile device)
- 27Change the printer driver settings (Windows)
- 28(Video) Paper is Jammed inside the Machine
- 29The scanning speed is slow when scanning from my machine. (Windows)
- 30Drum !
- 31Uneven color density across the page
- 32Document Jam
- 33I cannot print full-page photos or images using Email Print.
- 34I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36Export an address book and import it to another machine
- 37(Video) Remove Small Scraps of Paper Jammed in the ADF
- 38Enable the Brother machine's network interface.
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 40Unusable Device
- 41(Video) Paper is Jammed in the Paper Tray
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43A security warning appears when accessing Web Based Management via HTTPS.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Configure and use the Scan Key Tool (Linux)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Protect your Brother machine against unauthorised access over the network
- 49Cannot Scan ##
- 50Toner scatter or toner stain