FAQs & Troubleshooting
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339 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3The color of your printouts is not what you expected
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Toner Low
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Drum !
- 9The printer status is Offline or Paused.
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11Easy Scan to E-mail
- 12How to identify your Operating System (OS).
- 13Replace the Waste Toner Box
- 14Replace the Belt Unit
- 15Paper is Jammed underneath the Paper Tray
- 16Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Paper is Jammed in the Back of the Machine
- 19Replace Fuser
- 20I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Print Unable ##
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Enable the Brother machine's network interface.
- 26Set Telephone Line Compatibility for Interference and VoIP Systems
- 27What is Brother iPrint&Scan?
- 28No Toner
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32Paper is Jammed Inside the Machine
- 33Reset Your Brother Machine
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35(Video) Unpack your Brother machine
- 36The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 37Set the F/T Ring Time (Pseudo/Double-ring)
- 38Document Jam
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 41Paper is Jammed in the Manual Feed Slot
- 42White spots
- 43Cover is Open
- 44(Video) Set up your Brother machine
- 45Load and Print on Envelopes in the Manual Feed Slot
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 48Calibrate Color Output
- 49Reset the Drum Counter
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).