FAQs & Troubleshooting
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343 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Toner Low
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Drum !
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The color of your printouts is not what you expected
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13The printer status is Offline or Paused.
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Replace the Waste Toner Box
- 16Paper is Jammed in the Back of the Machine
- 17Document Jam
- 18Easy Scan to E-mail
- 19Replace the Belt Unit
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 22No Toner
- 23Scan Using Secure Function Lock 3.0
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26How to identify your Operating System (OS).
- 27Set Telephone Line Compatibility for Interference and VoIP Systems
- 28Print Unable ##
- 29What is Brother iPrint&Scan?
- 30Paper is Jammed Inside the Machine
- 31Paper is Jammed in the Paper Tray
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 34Add your Brother machine with AirPrint (macOS)
- 35Adjust color settings by using the custom setting in the printer driver
- 36Paper is Jammed underneath the Paper Tray
- 37Curled or wavy
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 40Enable the Brother machine's network interface.
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42Replace Fuser
- 43Can I print in monochrome if one of the color toners run out?
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45(Video) Unpack your Brother machine
- 46Toner scatter or toner stain
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48Cover is Open
- 49Load Paper in the Paper Tray
- 50Print as a Poster (Windows)