FAQs & Troubleshooting
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330 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3I cannot print using my Brother machine on a wireless network (Mac)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Toner Low
- 6The printer status is Offline or Paused.
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Replace Fuser
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Drum !
- 12Replace the Waste Toner Box
- 13Add your Brother machine with AirPrint (macOS)
- 14Paper is Jammed Inside the Machine
- 15Scan Using Secure Function Lock 3.0
- 16What is Brother iPrint&Scan?
- 17No Toner
- 18Set up your Brother machine on a wireless network.
- 19Clean the Scanner
- 20Easy Scan to E-mail
- 21Colors are light or faint on the whole page
- 22Replace the Belt Unit
- 23Paper is Jammed in the Back of the Machine
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25Set Telephone Line Compatibility for Interference and VoIP Systems
- 26How to identify your Operating System (OS).
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28The color of your printouts is not what you expected
- 29Choose the Correct Receive Mode
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32Print as a Poster (Windows)
- 33(Video) Load an Envelope (Manual Feed Slot)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Set the F/T Ring Time (Pseudo/Double-ring)
- 36Set the Number of Rings Before the Machine Answers (Ring Delay)
- 37Calibrate Color Output
- 38Document Jam
- 39What is the recommended paper?
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Registration or Registration failed.
- 42(Video) Connect telephone line and power cords
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Paper is Jammed in the Paper Tray
- 45Toner Error
- 46Print Unable ##
- 47Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 48Adjust color settings by using the custom setting in the printer driver
- 49Load and Print on Labels in the Manual Feed Slot
- 50Print the Network Configuration Report