FAQs & Troubleshooting
Latest |
151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 109/24/2024Use Universal Print (Mac)
- 209/24/2024Use Universal Print (Windows)
- 308/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 407/31/2024Clean the Scanner *
- 507/31/2024Reset the Drum Counter *
- 607/31/2024Remove Small Scraps of Paper Jammed in the ADF *
- 707/31/2024Document is Jammed under the Document Cover *
- 807/31/2024Document is Jammed in the Top of the ADF Unit *
- 907/31/2024Access Web Based Management *
- 1007/31/2024Print the WLAN Report *
- 1107/31/2024Clean the Drum Unit *
- 1207/31/2024Clean the Corona Wire *
- 1307/31/2024Replace the Drum Unit *
- 1407/31/2024Reset the Network Settings to the Factory Settings *
- 1507/31/2024Replace the Toner Cartridge *
- 1607/31/2024Print the Network Configuration Report *
- 1707/31/2024Paper is Jammed in the 2-sided Tray *
- 1807/31/2024Paper is Jammed in the Back of the Machine *
- 1907/31/2024Paper is Jammed inside the Machine *
- 2007/31/2024Paper is Jammed in the Paper Tray *
- 2106/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 2206/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 2306/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 2405/29/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 2505/28/2024Toner Low or Prepare New Toner Cartridge
- 2605/28/2024Drum End Soon
- 2705/24/2024What is the default password for my Brother machine?
- 2805/24/2024What is the default password for my BRAdmin or Web Based Management?
- 2902/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3002/08/2024(Video) Paper is Jammed in the 2-sided Tray
- 3102/08/2024(Video) Paper is Jammed inside the Machine
- 3202/08/2024(Video) Paper is Jammed in the Back of the Machine
- 3302/08/2024(Video) Paper is Jammed in the Output Paper Tray
- 3402/08/2024(Video) Paper is Jammed in the Paper Tray
- 3502/08/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 3602/08/2024(Video) Document is Jammed under the Document Cover
- 3702/08/2024(Video) Document is Jammed in the Top of the ADF Unit
- 3801/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3909/29/2023(Video) Load an Envelope (Manual Feed Slot)
- 4009/29/2023Ghosting images
- 4109/22/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4209/22/2023Poor fixing
- 4309/22/2023I cannot scan via network.
- 4409/14/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4509/14/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4609/07/2023Wrong Toner or Wrong Toner Cartridge
- 4709/07/2023Media Type Mismatch or Media Mismatch
- 4809/07/2023Cannot Scan ##
- 4909/07/2023Self-Diagnostic
- 5009/06/2023Toner Ended