FAQs & Troubleshooting
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325 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3Install the Brother Mobile Connect application (for mobile device)
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6(Video) Paper is Jammed inside the Machine
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Replace the Toner Cartridge
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10(Video) Paper is Jammed in the Paper Tray
- 11What driver package format is supported by my Linux distribution?
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14(Video) Manual Feed
- 15(Video) Paper is Jammed in the Back of the Machine
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 18Set the F/T Ring Time (Pseudo/Double-ring)
- 19(Video) Print the Network Configuration Report
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21The printer status is Offline or Paused.
- 22Brother iPrint&Scan cannot find my Brother machine (macOS)
- 23Scan Using Secure Function Lock 3.0
- 24Curled or wavy
- 25Image skewed
- 26Change Memory Receive Options
- 27Document Jam
- 28(Video) Enable the Brother machine's network interface.
- 29I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 30Replace Drum
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 32How to identify your Operating System (OS).
- 33Manual Feed
- 34Wrinkles or creases
- 35Install a Certificate on Your Brother Machine
- 36(Video) Set up your Brother machine
- 37(Video) Connect telephone line and power cords
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40(Video) Reset the Network Settings to the Factory Settings
- 41Restrict changing machine settings for users.
- 42(Video) Load an Envelope (Manual Feed Slot)
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44(Video) Cannot Detect
- 45White spots or black spots at 94 mm (3.7 in.) intervals
- 46(Video) Reset Your Brother Machine
- 47Lines across the page
- 48(Video) Load Paper in the Paper Tray
- 49Toner specks
- 50Gray background