FAQs & Troubleshooting
Latest |
365 Results
- 5106/01/2023Delete print jobs from the print queue.
- 5205/16/2023I cannot print from my computer via USB.
- 5304/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 5404/11/2023(Video) Paper is Jammed in the Output Paper Tray
- 5504/11/2023(Video) Paper is Jammed in the 2-sided Tray
- 5604/11/2023(Video) Paper is Jammed in the Back of the Machine
- 5704/11/2023(Video) Paper is Jammed inside the Machine
- 5804/11/2023(Video) Paper is Jammed in the Paper Tray
- 5904/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 6004/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6104/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 6204/03/2023Change machine settings from your computer.
- 6303/31/2023What is Brother Web Connect?
- 6403/27/2023"Offline" appears on the Status Monitor.
- 6503/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 6603/27/2023Change the printer driver settings (Windows/macOS)
- 6703/27/2023The printer status is Offline or Paused.
- 6803/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 6903/17/2023Open the "Scanners and Cameras" and Properties.
- 7002/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 7102/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 7202/15/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 7302/14/2023Scan a document in Windows 8 and Windows 10.
- 7402/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 7501/18/2023Clean the Scanner
- 7601/13/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 7712/19/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 7812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 7912/19/2022Cannot Detect
- 8012/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8112/13/2022Open the Status Monitor
- 8212/13/2022How to identify your Operating System (OS).
- 8311/24/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 8411/24/2022Create a Certificate Signing Request (CSR)
- 8511/24/2022Import a Certificate and Private Key
- 8611/15/2022Export the Certificate and Private Key
- 8710/25/2022Print Documents Securely Using SSL/TLS
- 8810/24/2022Install a Certificate on Your Brother Machine
- 8910/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 9010/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 9110/17/2022Register the IC card for user authentication in Secure Function Lock
- 9210/13/2022Print the Network Configuration Report
- 9309/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9409/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 9509/21/2022Restrict the functions available on your Brother machine and the number of prints.
- 9609/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 9708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 9808/22/2022Configure the Scan to Email Feature (Linux)
- 9908/16/2022Print as a Booklet Automatically (Windows)
- 10008/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)