FAQs & Troubleshooting
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365 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Paper is Jammed inside the Machine
- 4Document Jam
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed in the Back of the Machine
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10(Video) Load A4/Letter paper
- 11Toner Low or Prepare New Toner Cartridge
- 12(Video) Paper is Jammed in the Paper Tray
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Choose the Correct Receive Mode
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Set Telephone Line Compatibility for Interference and VoIP Systems
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20What is Brother iPrint&Scan?
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24The printer status is Offline or Paused.
- 25(Video) Set up your Brother machine
- 26(Video) Reset Your Brother Machine
- 27Brother iPrint&Scan cannot find my Brother machine (macOS)
- 28Drum End Soon
- 29Add your Brother machine with AirPrint (macOS)
- 30(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Set up a Scan to Network Profile
- 34Drum !
- 35(Video) Enable the Brother machine's network interface.
- 36How to identify your Operating System (OS).
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38(Video) Load Paper in the Paper Tray
- 39Load Paper in the Paper Tray
- 40Easy Scan to E-mail
- 41Printing/ Scanning with a mobile device
- 42Faint
- 43Print on envelopes, labels, or thick paper from the manual feed slot.
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Scan Unable XX
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47What is AirPrint?
- 48(Video) Save Scanned Data to a Folder as a PDF File
- 49Restrict changing machine settings for users.
- 50Self-Diagnostic