FAQs & Troubleshooting
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360 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed inside the Machine
- 4Document Jam
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed in the Paper Tray
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Toner Low or Prepare New Toner Cartridge
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15What is Brother iPrint&Scan?
- 16Choose the Correct Receive Mode
- 17(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20(Video) Load A4/Letter paper
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Add your Brother machine with AirPrint (macOS)
- 23(Video) Set up your Brother machine
- 24How to identify your Operating System (OS).
- 25(Video) 2-sided Disable or 2-sided Disabled
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Manual Feed
- 28The printer status is Offline or Paused.
- 29Drum End Soon
- 30Drum !
- 31Set up a Scan to Network Profile
- 32Scan Unable XX
- 33(Video) Unpack your Brother machine and install the toner cartridge
- 34(Video) Cannot Detect
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36Set Telephone Line Compatibility for Interference and VoIP Systems
- 37(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 38Set up your Brother machine on a wireless network.
- 39Self-Diagnostic
- 40(Video) Manual Feed
- 41Easy Scan to E-mail
- 42(Video) Connect telephone line and power cords
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 45Hollow print
- 46Send a Fax
- 47Print a Transmission Verification Report
- 48Faint
- 49"Offline" appears on the Status Monitor.
- 50Forward Incoming Faxes to Another Machine