FAQs & Troubleshooting
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318 Results
- 101Set the Number of Rings Before the Machine Answers (Ring Delay)
- 102Clean the Drum Unit Using Drum Dot Print
- 103Toner specks
- 104Clean the Corona Wire
- 105Change the Language on the LCD
- 106Black lines down the page
- 107What is the default password for my Brother machine?
- 108Load Documents in the Automatic Document Feeder (ADF)
- 109Load Paper in the Paper Tray
- 110Media Type Mismatch or Media Mismatch
- 111Send a Fax
- 112I cannot print from my computer via USB.
- 113Cartridge Error
- 114I am experiencing issues sending a fax.
- 115Reduce Toner Consumption
- 116Open the Control Panel (For Windows)
- 117I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 118I cannot connect my machine to a Windows 11 computer via USB.
- 119My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 120Dial Access Codes and Credit Card Numbers
- 121Scan to Email Attachment
- 122When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 123Delete print jobs from the print queue.
- 124Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 125Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 126Open the "Scanners and Cameras" and Properties.
- 127Set the F/T Ring Time (Pseudo/Double-ring)
- 128Change the printer driver settings (Windows/macOS)
- 129I cannot scan via network.
- 130I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 131Gray background
- 132Print on envelopes, labels, or thick paper from the manual feed slot.
- 133After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 134Document is Jammed in the Top of the ADF Unit
- 135Scan to an Editable Text File (OCR)
- 136Change Memory Receive Options
- 137Print a web page from iPrint&Scan when using an Android™ mobile device.
- 138Print the WLAN Report
- 139(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 140Out of Memory
- 141Store Incoming Faxes in the Machine's Memory
- 142Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 143Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 144I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 145White spots or black spots at 94 mm (3.7 in.) intervals
- 146I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 147Cannot print after a Windows 10 update (June 2020)
- 148Wrong Toner
- 149Download a file from the "Downloads" section and save it to Windows 8 computer.
- 150Install the built-in drivers (For Windows 8 and Windows 10)