FAQs & Troubleshooting
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343 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Document Jam
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Paper is Jammed inside the Machine
- 7Toner Low or Prepare New Toner Cartridge
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Drum End Soon
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Paper is Jammed in the Paper Tray
- 15Reset Your Brother Machine
- 16The printer status is Offline or Paused.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19Drum !
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22What is the default password for my Brother machine?
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24(Video) Load A4/Letter paper
- 25Set Telephone Line Compatibility for Interference and VoIP Systems
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Reset the Network Settings to the Factory Settings
- 30I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31Add your Brother machine with AirPrint (macOS)
- 32What is Brother iPrint&Scan?
- 33(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 34Enable the Brother machine's network interface.
- 35Set up your Brother machine on a wireless network.
- 36Black lines down the page
- 37Reset the Drum Counter
- 38(Video) Set up your Brother machine
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40Image skewed
- 41Self-Diagnostic
- 42How to identify your Operating System (OS).
- 43(Video) Reset the Network Settings to the Factory Settings
- 44Curled or wavy
- 45(Video) Set up your Brother machine on a wireless network.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47(Video) Reset Your Brother Machine
- 48Print the Network Configuration Report
- 49Load Documents in the Automatic Document Feeder (ADF)
- 50Faint