FAQs & Troubleshooting
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241 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Replace Drum
- 3(Video) Replace Toner
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6My Brother machine could not be found over the network when I installed drivers on my PC.
- 7(Video) Set up your Brother machine
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9Jam Rear (With Video Instructions)
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12How to identify your Operating System (OS).
- 13Document Jam (With Video Instructions)
- 14Jam Inside (With Video Instructions)
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19"Offline" appears on the Status Monitor.
- 20Turn the Toner Save Mode on or off.
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Set up your Brother machine on a wireless network.
- 23Load paper in the paper tray
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Enable the Brother machine's network interface.
- 27What is AirPrint?
- 28Can I print from or scan to Android™ Smartphone?
- 29Reset the network settings to the factory default
- 30The printer status is Offline or Paused.
- 31Jam 2-sided
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38Protect your Brother machine against unauthorised access over the network
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40Print the Network Configuration Report
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46Select Receive mode.
- 47Toner Low or Prepare New Toner Cartridge
- 48Image skewed
- 49What driver package format is supported by my Linux distribution?
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.