FAQs & Troubleshooting
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321 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Drum
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9What is Brother iPrint&Scan?
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12(Video) Paper is Jammed inside the Machine
- 13Document Jam
- 14(Video) Paper is Jammed in the Back of the Machine
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16(Video) Paper is Jammed in the 2-sided Tray
- 17(Video) Paper is Jammed in the Paper Tray
- 18(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21(Video) Set up your Brother machine
- 22The printer status is Offline or Paused.
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Set Telephone Line Compatibility for Interference and VoIP Systems
- 25Image skewed
- 26Restrict changing machine settings for users.
- 27What driver package format is supported by my Linux distribution?
- 28(Video) Reset Your Brother Machine
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30Use voice mail on the same line as my Brother machine.
- 31Set the F/T Ring Time (Pseudo/Double-ring)
- 32(Video) Connect telephone line and power cords
- 33Faint
- 34(Video) Load an Envelope (Manual Feed Slot)
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Curled or wavy
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 41Set the Number of Rings Before the Machine Answers (Ring Delay)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43(Video) Load Paper in the Paper Tray
- 44Lines across the page
- 45Toner Low or Prepare New Toner Cartridge
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50(Video) 2-sided Disable or 2-sided Disabled