FAQs & Troubleshooting
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257 Results
- 1One or more of my colors are not printing (blank).
- 2Check the Print Quality
- 3Printer Jam or Paper Jam
- 4Replace Ink
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 10How to identify your Operating System (OS).
- 11Unable to Print XX
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13(Video) Load A4/Letter paper
- 14(Video) Install Ink Cartridges
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16Sleep
- 17After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20Add your Brother machine with AirPrint (macOS)
- 21Check the Print Alignment from Your Brother Machine
- 22The printer status is Offline or Paused.
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24Set up your Brother machine on a wireless network.
- 25How Brother inkjet printers measure remaining page yields
- 26What is Brother iPrint&Scan?
- 27Ink Low
- 28Improve poor print quality.
- 29"Offline" appears on the Status Monitor.
- 30Prevent Smudged Printouts and Paper Jams (Mac)
- 31Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 34Reduce Printing Noise
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Change the printer driver settings (Windows/macOS)
- 37Correct the Paper Feed to Clear Vertical Lines
- 38(Video) Set up your Brother machine
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Telephone Line Interference/VoIP.
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Open the Control Panel (For Windows)
- 46Cannot Detect
- 47Cover is Open
- 48Where can I download Brother iPrint&Scan application for Mac?
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)