FAQs & Troubleshooting
Latest |
262 Results
- 5108/31/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5208/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5308/22/2022Configure the Scan to Email Feature (Linux)
- 5408/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5507/28/2022Update the Driver or Firmware for your Brother machine
- 5607/26/2022Configure and use the Scan Key Tool (Linux)
- 5706/30/2022I can print but cannot scan via network. (For Mac)
- 5806/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5906/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6005/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6104/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6204/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6304/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6404/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6504/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6604/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6803/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6903/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7112/14/2021Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 7211/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7311/10/2021Open the Control Panel (For Windows)
- 7410/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7605/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7703/24/2021Set up your Brother machine on a wireless network.
- 7803/19/2021I get a TS error when trying to print on a wireless network.
- 7903/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8003/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8102/17/2021Printing/ Scanning with a mobile device
- 8202/11/2021I am having an issue receiving faxes.
- 8312/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8412/24/2020Printing/ Scanning with the Cloud
- 8512/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8610/20/2020Replace Ink
- 8707/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8807/16/2020Cannot print after a Windows 10 update (June 2020)
- 8907/16/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 9007/06/2020Scan using XSane or GIMP (Linux)
- 9107/06/2020Important points for specifying the scan area (Linux)
- 9207/06/2020What driver package format is supported by my Linux distribution?
- 9306/29/2020Sleep
- 9406/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9506/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9605/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9705/11/2020Enable the Brother machine's network interface.
- 9804/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9904/06/2020Delete a network scanner entry. (Linux)
- 10004/01/2020What is the recommended paper?