FAQs & Troubleshooting
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256 Results
- 5110/29/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 5210/29/2019Large characters are printed incorrectly. (Linux)
- 5310/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 5410/23/2019To install the printer driver easily using a tool. (Linux)
- 5510/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 5607/23/2019Scan a document into PaperPort™ using the TWAIN driver
- 5706/19/2019Wireless setup is requesting a WPS PIN to complete the setup
- 5806/14/2019Install the built-in drivers (For Windows 8 or later)
- 5906/12/2019Uninstall printer drivers (Linux)
- 6005/23/2019Forward a fax to another fax machine when my machine has a mechanical problem.
- 6105/23/2019Transfer faxes to the PC when my machine has a mechanical issue.
- 6205/22/2019I am having an issue receiving faxes.
- 6305/21/2019I can print but cannot scan via network. (For Mac)
- 6405/17/2019The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 6505/16/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6604/11/2019I can print but cannot scan via network. (For Windows)
- 6704/03/2019Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6803/07/2019Download a file from the "Downloads" section and save it to Windows 10 computer.
- 6901/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 7001/29/2019I'm using Ubuntu 11.10. I cannot use Fax-modem(brfaxmodem Ver1.1.1-1). (Linux)
- 7101/29/2019I installed scan-key-tool, but it does not work. (Linux)
- 7201/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7301/29/2019Command List of brscan. (Linux)
- 7401/29/2019Uninstall the scanner driver. (Linux)
- 7501/29/2019Uninstall Scan-key-tool. (Linux)
- 7601/29/2019How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)
- 7701/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7801/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7901/24/2019I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux)
- 8001/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8101/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8201/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8312/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8412/03/2018Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 8511/26/2018Wrong Paper Size / Wrong Paper / Paper Size Mismatch
- 8611/19/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 8711/15/2018Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 8811/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 8911/14/2018Scan and save a document in PDF format for Windows (Scan to File)
- 9011/13/2018Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 9111/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 9211/09/2018Scan a document and e-mail it as an attachment. (For Windows)
- 9311/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 9411/08/2018Scan a text document and convert it into a text file (For Macintosh)
- 9511/08/2018Scan a text document and convert it into a text file (For Windows)
- 9611/08/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9711/06/2018I cannot find some option in the Printing preferences. (For Windows)
- 9810/29/2018My Brother machine has no power.
- 9910/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10008/27/2018Open the Control Panel (For Windows)