FAQs & Troubleshooting
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304 Results
- 1Improve poor print quality.
- 2Paper Tray #1 not detected/ Paper Tray #2 not detected
- 3No Paper / No Paper Fed
- 4Paper Size Mismatch
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Load A4/Letter paper
- 8Replace Ink
- 9How to identify your Operating System (OS).
- 10Load Photo Paper in Paper Tray #1
- 11Paper Jam
- 12Correct the Paper Feed to Clear Vertical Lines
- 13(Video) Install Ink Cartridges
- 14Document Jam
- 15Load Paper in the Multi-purpose Tray (MP Tray)
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 19(Video) Load A3/Ledger paper
- 20(Video) Unpack your Brother machine
- 21Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 22The printer status is Offline or Paused.
- 23Reset Your Brother Machine
- 24Print the Network Configuration Report
- 25Change the Print Setting Options When Having Printing Problems
- 26One or more of my colors are not printing (blank).
- 27Enable the Brother machine's network interface.
- 28Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 29How Brother inkjet printers measure remaining page yields
- 30Set up your Brother machine on a wireless network.
- 31Load Documents in the Automatic Document Feeder (ADF)
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 33Print as a Poster (Windows®)
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Unable to Print XX
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Load Envelopes in Paper Tray #1
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Set up a Scan to Network Profile
- 42Unable to Scan / Scan Unable
- 43Ink Low
- 44Clean the Paper Pick-up Rollers
- 45When I print photos, the color quality is not good.
- 46What is the recommended paper?
- 47Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49(Video) Connect telephone line and power cords
- 50"Offline" appears on the Status Monitor.