FAQs & Troubleshooting
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335 Results
- 1Where is the USB/Ethernet port on the machine?
- 2(Video) Load A3/Ledger paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A4/Letter paper
- 6Replace Ink
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 11Paper Tray #1 not detected/ Paper Tray #2 not detected
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Load Paper in the Multi-purpose Tray (MP Tray)
- 15No Paper / No Paper Fed
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Paper Jam
- 18Correct the Paper Feed to Clear Vertical Lines
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Change the Print Setting Options When Having Printing Problems
- 21Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 22One or more of my colors are not printing (blank).
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24(Video) Install Ink Cartridges
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Check the Print Quality
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Ink Low
- 32Cannot Detect
- 33Print both sides of paper or a booklet automatically
- 34Check the Print Alignment from Your Brother Machine
- 35(Video) Unpack your Brother machine
- 36(Video) Connect telephone line and power cords
- 37Install Starter Ink
- 38The printer status is Offline or Paused.
- 39How to identify your Operating System (OS).
- 40Print the Network Configuration Report
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42Print as a Poster (Windows®)
- 43Enable the Brother machine's network interface.
- 44What is Brother iPrint&Scan?
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 47Clean the Print Head from Your Brother Machine
- 48What is the default password for my Brother machine?
- 49Paper Size Mismatch
- 50Reset the Network Settings to Factory Default