FAQs & Troubleshooting
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332 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4Where is the USB/Ethernet port on the machine?
- 5Load Paper in the Multi-purpose Tray (MP Tray)
- 6Paper Tray #1 not detected/ Paper Tray #2 not detected
- 7Replace Ink
- 8No Paper / No Paper Fed
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Paper Jam
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Change the Print Setting Options When Having Printing Problems
- 17(Video) Install Ink Cartridges
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19How to identify your Operating System (OS).
- 20(Video) Set up your Brother machine
- 21Paper Size Mismatch
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Correct the Paper Feed to Clear Vertical Lines
- 24Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Unpack your Brother machine
- 27The printer status is Offline or Paused.
- 28I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 29Easy Scan to E-mail
- 30(Video) Connect telephone line and power cords
- 31The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Load Envelopes in Paper Tray #1
- 34Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 35Delete print jobs from the print queue.
- 36Clean the Print Head from Your Brother Machine
- 37What is Brother iPrint&Scan?
- 38Load Photo Paper in Paper Tray #1
- 39Check the Print Alignment from Your Brother Machine
- 40Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 41Document Jam
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43Save Scanned Data to a Folder as a PDF File
- 44Enlarge or Reduce Copied Images
- 45What is the default password for my Brother machine?
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Enable the Brother machine's network interface.
- 48I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50Ink Low