FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Paper Tray #1 not detected/ Paper Tray #2 not detected
- 5Replace Ink
- 6(Video) Install Ink Cartridges
- 7(Video) Load and print an Envelope (Manual Feed Slot)
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11(Video) Unpack your Brother machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13One or more of my colors are not printing (blank).
- 14The printer status is Offline or Paused.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16No Paper / No Paper Fed
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23(Video) Set up your Brother machine
- 24(Video) Connect telephone line and power cords
- 25Load Photo Paper in Paper Tray #1
- 26How to identify your Operating System (OS).
- 27Ink Low
- 28Print using only the black ink cartridge when the Color cartridges have run out.
- 29When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 30Set up your Brother machine on a wireless network.
- 31About Envelopes
- 32Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 33Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 34Send or Receive an Email Securely Using SSL TLS
- 35Delete print jobs from the print queue.
- 36The edge of glossy paper is smudged.
- 37Correct the Paper Feed to Clear Vertical Lines
- 38Print as a Poster (Windows®)
- 39Use voice mail on the same line as my Brother machine.
- 40Document Jam
- 41What is the default password for my Brother machine?
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43Load Envelopes in Paper Tray #1
- 44"Offline" appears on the Status Monitor.
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46What is Brother iPrint&Scan?
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48What is AirPrint?
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50Change the printer driver settings (Windows/macOS)