FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Replace Ink
- 4(Video) Set up your Brother machine
- 5Install the Brother Mobile Connect application (for mobile device)
- 6The printer status is Offline or Paused.
- 7How to identify your Operating System (OS).
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Printer Jam or Paper Jam
- 10What is the default password for my BRAdmin or Web Based Management?
- 11Set up your Brother machine on a wireless network (Windows/macOS)
- 12Check the Print Quality
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I cannot print on a wireless (Wi-Fi) network (Mac)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Change the Print Options to Improve Your Print Results
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 20Install Starter Ink
- 21One or more of my colors are not printing (blank).
- 22Document Jam
- 23What is the default password for my Brother machine?
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot print using my Brother machine on a wired network (Windows/macOS)
- 26Telephone Line Interference/VoIP.
- 27Cannot Detect Ink Volume
- 28Paper Size Mismatch
- 29Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 30What is the recommended paper?
- 31(Video) Print a long paper
- 32What driver package format is supported by my Linux distribution?
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Check the Print Alignment from Your Brother Machine
- 36Wrong Ink Cartridge
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Ink Low
- 39Cannot Detect
- 40Reset the Network Settings to Factory Default
- 41Export an address book and import it to another machine
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Access Web Based Management
- 44Sleep
- 45Delete print jobs from the print queue.
- 46Cannot Scan XX or Unable to Scan XX
- 47Cannot Print XX or Print Unable XX
- 48No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 49Cover is Open
- 50Paper is Jammed in the Front of the Machine