FAQs & Troubleshooting
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313 Results
- 1Paper Type and Size for Each Operation
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A3/Ledger paper
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5(Video) Load A4/Letter paper
- 6Other Problems
- 7Telephone Line Interference/VoIP.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Paper Tray #1 not detected/ Paper Tray #2 not detected
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Paper Jam
- 13The printer status is Offline or Paused.
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 15Replace Ink
- 16Prevent Smudged Printouts and Paper Jams (Mac)
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25(Video) Install Ink Cartridges
- 26My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 27No Paper / No Paper Fed
- 28One or more of my colors are not printing (blank).
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30Document Jam
- 31Load Envelopes in Paper Tray #1
- 32Load Paper in the Multi-purpose Tray (MP Tray)
- 33Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 34Reset Your Brother Machine
- 35Set up a Scan to Network Profile
- 36Check the Print Quality
- 37After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Change the Print Setting Options When Having Printing Problems
- 42Print as a Poster (Windows®)
- 43(Video) Set up your Brother machine
- 44What is Brother iPrint&Scan?
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Paper Size Mismatch
- 47Check the Print Alignment from Your Brother Machine
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Delete print jobs from the print queue.
- 50Print both sides of paper or a booklet automatically