FAQs & Troubleshooting
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137 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Paper Size Mismatch
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4(Video) Set up your Brother machine
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Printer Jam or Paper Jam
- 7What is the default password for my BRAdmin or Web Based Management?
- 8Check the Print Alignment from Your Brother Machine
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10The printer status is Offline or Paused.
- 11No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 12Sleep
- 13Document Jam
- 14Replace Ink
- 15How to identify your Operating System (OS).
- 16Load Documents in the Automatic Document Feeder (ADF)
- 17How Brother inkjet printers measure remaining page yields
- 18Cannot Print XX or Print Unable XX
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Add your Brother machine with AirPrint (macOS)
- 21Change the printer driver settings (Windows)
- 22Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24What is the recommended paper?
- 25Telephone Line Interference/VoIP.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Reset the Network Settings to Factory Default
- 28What is the default password for my Brother machine?
- 29When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33Cannot Detect Ink Volume
- 34(Video) Print a long paper
- 35Improve poor print quality.
- 36Update the Driver or Firmware for your Brother machine
- 37When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 38I cannot scan via network.
- 39I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 40Change the Print Options to Improve Your Print Results
- 41Enable the Brother machine's network interface.
- 42Install the Brother Mobile Connect application (for mobile device)
- 43Cannot Detect
- 44One or more of my colors are not printing (blank).
- 45Access Web Based Management
- 46Cover is Open
- 47Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 48Remove Paper Scraps
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).