FAQs & Troubleshooting
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139 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Paper Size Mismatch
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6(Video) Set up your Brother machine
- 7Install the Brother Mobile Connect application (for mobile device)
- 8Document Jam
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Replace Ink
- 11Telephone Line Interference/VoIP.
- 12Printer Jam or Paper Jam
- 13Check the Print Alignment from Your Brother Machine
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Check the Print Quality
- 16How to identify your Operating System (OS).
- 17The printer status is Offline or Paused.
- 18Change the Print Options to Improve Your Print Results
- 19Install Starter Ink
- 20No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 21What is the default password for my BRAdmin or Web Based Management?
- 22One or more of my colors are not printing (blank).
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Sleep
- 27Add your Brother machine with AirPrint (macOS)
- 28Cannot Print XX or Print Unable XX
- 29What driver package format is supported by my Linux distribution?
- 30I cannot print on a wireless (Wi-Fi) network (Mac)
- 31Print using only the black ink cartridge when the Color cartridges have run out.
- 32What is the recommended paper?
- 33Reset the Network Settings to Factory Default
- 34Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 35How Brother inkjet printers measure remaining page yields
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37What is the default password for my Brother machine?
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Protect your Brother machine against unauthorised access over the network
- 40Delete print jobs from the print queue.
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43Change the printer driver settings (Windows)
- 44Ink Low
- 45Cannot Detect
- 46Improve poor print quality.
- 47When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 48I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 49I cannot print using my Brother machine on a wired network (Windows/macOS)
- 50(Video) Print a long paper