FAQs & Troubleshooting
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136 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Set up your Brother machine
- 4How to identify your Operating System (OS).
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8Enable the Brother machine's network interface.
- 9Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 10Replace Ink
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13What driver package format is supported by my Linux distribution?
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Ink Low
- 16What is the default password for my BRAdmin or Web Based Management?
- 17Cover is Open
- 18Print the Network Configuration Report
- 19Printer Jam or Paper Jam
- 20Add your Brother machine with AirPrint (macOS)
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22I cannot print using my Brother machine on a wired network (Windows/macOS)
- 23Change the printer driver settings (Windows)
- 24I cannot scan via network.
- 25Paper Size Mismatch
- 26Important points for specifying the scan area (Linux)
- 27Check the Print Alignment from Your Brother Machine
- 28When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 29Install Starter Ink
- 30The printer status is Offline or Paused.
- 31I am experiencing issues sending a fax.
- 32What is the default password for my Brother machine?
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34Change the brscan5 scan settings using XSane (Linux)
- 35Where can I download Brother iPrint&Scan application for Mac?
- 36How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 37How Brother inkjet printers measure remaining page yields
- 38Update the Driver or Firmware for your Brother machine
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 41Cannot Detect Ink Volume
- 42Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 43Discover the MAC address of the Brother network card
- 44No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 45Reset the Network Settings to Factory Default
- 46I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 47Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 48I cannot connect my machine to a Windows 11 computer via USB.
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50Configure the Scan to Email Feature (Linux)