FAQs & Troubleshooting
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332 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3Change the printer driver settings (Windows/macOS)
- 4(Video) Load A4/Letter paper
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Paper Tray #1 not detected/ Paper Tray #2 not detected
- 8(Video) Load A3/Ledger paper
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Cannot Detect
- 11How to identify your Operating System (OS).
- 12No Paper / No Paper Fed
- 13Where is the USB/Ethernet port on the machine?
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Ink Low
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 18"Offline" appears on the Status Monitor.
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Enable the Brother machine's network interface.
- 23Load Paper in the Manual Feed Slot
- 24Check the Print Quality
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Install Ink Cartridges
- 27Paper Jam
- 28Change the Print Setting Options When Having Printing Problems
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 30Set up your Brother machine on a wireless network.
- 31Improve poor print quality.
- 32Add your Brother machine with AirPrint (macOS)
- 33One or more of my colors are not printing (blank).
- 34Sleep
- 35What is AirPrint?
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37What is Brother Web Connect?
- 38When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 39What is the default password for my Brother machine?
- 40Load Envelopes in Paper Tray #1
- 41Easy Scan to E-mail
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43(Video) Set up your Brother machine
- 44What is Brother iPrint&Scan?
- 45Document Jam
- 46Change Memory Receive Options
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Correct the Paper Feed to Clear Vertical Lines
- 49Check the Print Alignment from Your Brother Machine
- 50(Video) Load and print an Envelope (Manual Feed Slot)