FAQs & Troubleshooting
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335 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3Paper Tray #1 not detected/ Paper Tray #2 not detected
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7How to identify your Operating System (OS).
- 8"Offline" appears on the Status Monitor.
- 9I cannot print on a wireless (Wi-Fi) network (Windows)
- 10(Video) Load A3/Ledger paper
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Ink Low
- 13Cannot Detect
- 14Load Paper in the Manual Feed Slot
- 15Where is the USB/Ethernet port on the machine?
- 16Paper Jam
- 17Change the printer driver settings (Windows/macOS)
- 18No Paper / No Paper Fed
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Check the Print Quality
- 21(Video) Load A4/Letter paper
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23What driver package format is supported by my Linux distribution?
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25One or more of my colors are not printing (blank).
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27(Video) Load and print an Envelope (Manual Feed Slot)
- 28Set up your Brother machine on a wireless network.
- 29Enable the Brother machine's network interface.
- 30Check the Print Alignment from Your Brother Machine
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 32After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Uninstall the Brother Software and Drivers (Windows)
- 35Add your Brother machine with AirPrint (macOS)
- 36What is Brother iPrint&Scan?
- 37Change the Print Setting Options When Having Printing Problems
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39Load Envelopes in Paper Tray #1
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41(Video) Install Ink Cartridges
- 42The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 43Correct the Paper Feed to Clear Vertical Lines
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 48(Video) Set up your Brother machine
- 49(Video) Unpack your Brother machine
- 50Out of Memory