FAQs & Troubleshooting
Popular |
401 Results
- 1Set my most frequently used fax, copy, and scan settings as Shortcuts
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Load paper in the paper tray.
- 4Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Change or delete an existing Shortcuts you have programmed for fax, copy and scan settings
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Paper Jam (With Video Instructions)
- 11One or more of my colors are not printing (blank).
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13How to identify your Operating System (OS).
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15Document Jam
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Cannot Detect
- 19Load envelopes into my machine
- 20My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
- 23What is Brother iPrint&Scan?
- 24My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26Replace Ink
- 27Improve poor print quality.
- 28When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 29Install Starter Ink
- 30I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 31Easy Scan to E-mail
- 32Configure and use the Scan to Network feature (For Windows)
- 33Can I print from or scan to Android™ Smartphone?
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 37Store a Speed Dial number from my Brother machine's Caller ID History.
- 38When using Web Connect I receive an error message: Connection Error 01 -Unexpected Error Occurred. Start Over Again.
- 39Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 40Unable to Print 5X
- 41Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 42Is my Brother machine compatible with Windows Vista?
- 43Print the Network Configuration Report.
- 44When I print, the pages are smudged with ink.
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 47Ink Absorber Full
- 48Scan multiple pages into one file instead of each scan being saved as a separate file.
- 49I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 50Reset the print server to the default factory settings.