FAQs & Troubleshooting
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244 Results
- 1Printer Jam or Paper Jam
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3(Video) Set up your Brother machine
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Install the Brother Mobile Connect application (for mobile device)
- 6(Video) Check the Print Alignment from Your Brother Machine
- 7(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Replace Ink
- 10No Paper / No Paper Fed
- 11(Video) Check the Print Quality
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13The printer status is Offline or Paused.
- 14Check the Print Alignment from Your Brother Machine
- 15Sleep
- 16Other Problems
- 17Improve poor print quality.
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19Check the Print Quality
- 20Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 21Document Jam
- 22(Video) Scan Photos and Graphics
- 23(Video) Change the Paper Size and Paper Type
- 24Ink Low
- 25(Video) Loading paper in the manual feed slot.
- 26One or more of my colors are not printing (blank).
- 27Scan Using Brother iPrint&Scan (Windows/Mac)
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29(Video) Print an Email Attachment
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31(Video) Load Documents in the Automatic Document Feeder (ADF)
- 32(Video) Cannot Print XX or Print Unable XX
- 33(Video) Paper Size Mismatch
- 34I cannot print on a wireless (Wi-Fi) network (Mac)
- 35(Video) Load Envelopes
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37(Video) Cover is Open
- 38I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40How Brother inkjet printers measure remaining page yields
- 41Telephone Line Interference/VoIP.
- 42(Video) Print a Photo (Windows)
- 43Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 44(Video) Load Envelopes in the Paper Tray #1
- 45"Offline" appears on the Status Monitor. (Windows)
- 46(Video) Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 47(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 48How to identify your Operating System (OS).
- 49My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 50Scan Photos and Graphics