MFC-J4310DW
FAQs & Troubleshooting |
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- 104/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 203/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 305/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 403/25/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 503/25/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 603/24/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 708/18/2006While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?