FAQs & Troubleshooting
Latest |
352 Results
- 5105/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5204/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5304/20/2022Ink Low
- 5404/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5504/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5604/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5803/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 5903/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6111/10/2021Open the Control Panel (For Windows)
- 6210/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6305/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 6403/22/2021Low Temperature
- 6503/19/2021I get a TS error when trying to print on a wireless network.
- 6603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6703/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6802/17/2021Set up your Brother machine on a wireless network.
- 6902/11/2021I am having an issue receiving faxes.
- 7012/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7112/24/2020Printing/ Scanning with a mobile device
- 7210/20/2020Replace Ink
- 7310/15/2020Install PaperPort™ 12SE onto Windows 10.
- 7410/15/2020Install FaceFilter Studio onto Windows 10.
- 7507/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7607/16/2020Cannot print after a Windows 10 update (June 2020)
- 7707/06/2020Scan using XSane or GIMP (Linux)
- 7807/06/2020Important points for specifying the scan area (Linux)
- 7907/06/2020What driver package format is supported by my Linux distribution?
- 8006/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8105/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8205/11/2020Enable the Brother machine's network interface.
- 8304/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8404/06/2020Delete a network scanner entry. (Linux)
- 8501/20/2020Ink Absorber Full
- 8601/06/2020When I print images, the quality is not good (Linux)
- 8712/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 8812/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8912/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9011/27/2019Print command (LPR) (Linux)
- 9111/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9211/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 9310/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9410/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9510/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9610/29/2019Large characters are printed incorrectly. (Linux)
- 9710/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9810/23/2019To install the printer driver easily using a tool. (Linux)
- 9906/12/2019Uninstall printer drivers (Linux)
- 10004/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.