FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print documents on Letter paper, and then cut the paper in half to Half Letter size automatically.
- 3Replace Ink
- 4Telephone Line Interference/VoIP.
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6(Video) Set up your Brother machine
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Sleep
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11Add your Brother machine with AirPrint (macOS)
- 12Install the Brother Mobile Connect application (for mobile device)
- 13Wrong Ink Color
- 14Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 15The printer status is Offline or Paused.
- 16Ink Low
- 17Cannot Detect
- 18Document Jam
- 19Printer Jam or Paper Jam
- 20How to identify your Operating System (OS).
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Paper Size Mismatch
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25Wrong Ink Cartridge
- 26Delete print jobs from the print queue.
- 27Cannot Detect Ink Volume
- 28Out of Memory
- 29Check the remaining ink or toner level (Linux)
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31I cannot print on a wireless (Wi-Fi) network (Mac)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 34Cannot Scan XX or Unable to Scan XX
- 35Cannot Print XX or Print Unable XX
- 36One or more of my colors are not printing (blank).
- 37No Paper / No Paper Fed
- 38Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 39Check the Print Quality
- 40Install Starter Ink
- 41Print using only the black ink cartridge when the Color cartridges have run out.
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Protect your Brother machine against unauthorised access over the network
- 44Why doesn't my Brother machine have a dial tone?
- 45Cover is Open
- 46Can third party ink be used to refill the ink cartridges?
- 47Improve poor print quality.
- 48(Video) How to Email Print
- 49What driver package format is supported by my Linux distribution?
- 50Export an address book and import it to another machine