FAQs & Troubleshooting
Popular |
180 Results
- 1Change the paper size and paper type
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Replace Ink
- 4Printer Jam or Paper Jam
- 5Error and Maintenance LED Indications
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8Install the Brother Mobile Connect application (for mobile device)
- 9(Video) Change the paper size and paper type
- 10Tray not detected / Paper Tray #1 not detected
- 11The printer status is Offline or Paused.
- 12How to identify your Operating System (OS).
- 13Access Web Based Management
- 14(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 15Other Problems
- 16I cannot print on a wireless (Wi-Fi) network (Mac)
- 17No Paper / No Paper Fed
- 18One or more of my colors are not printing (blank).
- 19(Video) Set up your Brother machine
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21(Video) No Paper / No Paper Fed
- 22Check the Print Quality
- 23Print Unable XX or Cannot Print
- 24Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 25Improve poor print quality.
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28(Video) Load Envelopes
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30(Video) Reset the Network Settings to Factory Settings
- 31(Video) How to Email Print
- 32Paper is Jammed Inside the Machine
- 33Check the Print Alignment from Your Brother Machine
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Cannot Detect
- 36Paper Size Mismatch / Wrong paper size
- 37Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 38How Brother inkjet printers measure remaining page yields
- 39The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 40(Video) Enable the Brother machine's network interface.
- 41Change the printer driver settings (Windows)
- 42"Offline" appears on the Status Monitor. (Windows)
- 43Clean the Print Head from Your Brother Machine
- 44Check the remaining ink or toner level (Linux)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 47(Video) Print the WLAN Report
- 48(Video) Clean the Paper Pick-up Rollers
- 49(Video) When I print photos, the color quality is not good.
- 50Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network