FAQs & Troubleshooting
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184 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Replace Ink
- 3(Video) Set up your Brother machine
- 4What is the default password for my BRAdmin or Web Based Management?
- 5Ink Low
- 6The printer status is Offline or Paused.
- 7How to use the PC-FAX.
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Check the Print Alignment from Your Brother Machine
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Printer Jam or Paper Jam
- 14How to identify your Operating System (OS).
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17No Paper / No Paper Fed
- 18Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Reset the Network Settings to Factory Default
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Check the Print Quality
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24Cover is Open
- 25Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 26How Brother inkjet printers measure remaining page yields
- 27Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 28After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Document Jam
- 31Sleep
- 32Cannot Detect Ink Volume
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 35Add your Brother machine with AirPrint (macOS)
- 36(Video) How to Email Print
- 37I cannot print on a wireless (Wi-Fi) network (Mac)
- 38Enable the Brother machine's network interface.
- 39"Offline" appears on the Status Monitor. (Windows)
- 40Install Starter Ink
- 41I cannot print from my computer via USB.
- 42Cannot Detect
- 43Improve poor print quality.
- 44I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 45Brother iPrint&Scan cannot find my Brother machine (macOS)
- 46Telephone Line Interference/VoIP.
- 47Install the Brother Mobile Connect application (for mobile device)
- 48Cannot Print XX or Print Unable XX
- 49One or more of my colors are not printing (blank).
- 50What is the default password for my Brother machine?