FAQs & Troubleshooting
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388 Results
- 51The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 52Can I print from or scan to Android™ Smartphone?
- 53Registration or Registration Failed.
- 54When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 55What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 56What can happen if the wrong paper is used in your machine.
- 57The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 58When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 59Color misregistration
- 60Uneven density appears periodically across the page.
- 61White lines, bands or ribbing across the page
- 62The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 63I cannot print using my Brother machine on a wireless network (Mac)
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65Nothing shows up on the machine's display after installing additional memory.
- 66I'm using MagicJack and am having problems sending or receiving faxes.
- 67Drum Stop
- 68I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 69Curled or wavy
- 70Wrinkle
- 71I cannot install Brother drivers on Debian 10 or later (Linux)
- 72I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 73Set up your Brother machine on a wireless network.
- 74Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 75White spots or hollow print
- 76Enable the Brother machine's network interface.
- 77Can I use AirPrint with my Brother machine?
- 78I keep getting the error message "Authenticate Err (Authentication error)".
- 79Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
- 80Condensation
- 81No Waste Toner
- 82Unusable Device
- 83Reset the network settings to the factory default
- 84What is the recommended paper?
- 85What driver package format is supported by my Linux distribution?
- 86I cannot send a fax using PC-FAX (Windows 10)
- 87Combine multiple scanned documents into a single file with PaperPort™
- 88Print a web page from iPrint&Scan when using an Android™ mobile device.
- 89Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 90Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 91I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 92Change the printer driver settings (Windows/macOS)
- 93Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 94Store numbers on my Brother machine for easy dialing from the PC.
- 95Document Jam
- 96What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 97Confirm that a FAX I sent was received correctly
- 98When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 99I'm using Macintosh. What is the PreScan option used for?
- 100Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine