MFC-9970CDW
FAQs & Troubleshooting |
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- 101/06/2023Condensation
- 212/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 308/22/2022I keep getting the error message "Authenticate Err (Authentication error)".
- 411/29/2018Tray 2 Error
- 506/29/2018No Waste Toner
- 606/29/2018Short Paper
- 706/29/2018No Belt Unit
- 803/25/2016Scan Unable xx
- 903/24/2016Size mismatch
- 1004/06/2015Toner Low
- 1103/26/2015Replace Drum
- 1212/17/2014Nothing shows up on the machine's display after installing additional memory.
- 1309/19/2014No Tray
- 1409/19/2014Print Unable XX
- 1502/20/2014Toner Error
- 1604/25/2013The message "DR Mode in Use" is displayed on my Brother machine.
- 1704/25/2013Clear the message "Awaiting Redial"
- 1802/14/2013Unusable Device
- 1911/02/2012Drum Error (Drum!)
- 2010/25/2012Small Paper
- 2110/02/2012Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 2209/05/2012I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 2307/11/2012Jam Duplex
- 2406/12/2012No Paper
- 2503/19/2012Replace Toner
- 2601/26/2012I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 2711/09/2011When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 2809/29/2011Size Error DX
- 2911/19/2010Replace Belt
- 3011/09/2010Jam Tray 1 / Jam Tray 2
- 3111/09/2010Jam MP Tray
- 3211/08/2010Jam Rear
- 3311/08/2010Jam Inside
- 3410/15/2010Replace Parts
- 3510/15/2010Registration or Registration Failed.
- 3610/15/2010Cartridge Error
- 3710/15/2010Duplex Disabled
- 3810/15/2010No Toner
- 3910/15/2010Wrong Paper Size
- 4010/15/2010Cover is Open
- 4110/15/2010Document Jam
- 4210/15/2010Out of Memory
- 4310/15/2010Replace WT Box
- 4407/06/2010No Drum Unit
- 4507/06/2010Belt End Soon
- 4607/06/2010WT Box End Soon
- 4707/06/2010Drum Stop
- 4812/16/2008What does "COMM.ERROR" on the LCD display mean?