FAQs & Troubleshooting
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Latest |
393 Results
- 5107/26/2022Configure and use the Scan Key Tool (Linux)
- 5207/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 5306/30/2022Check the Node Name of the Brother machine
- 5406/30/2022Scan a document into PaperPort™ using the TWAIN driver
- 5506/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5606/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5705/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5805/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5904/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6004/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6104/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6204/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6304/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6404/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6504/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6603/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6703/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6803/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6911/10/2021Open the Control Panel (For Windows)
- 7010/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7103/19/2021I get a TS error when trying to print on a wireless network.
- 7203/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7302/17/2021Set up your Brother machine on a wireless network.
- 7402/15/2021Print both sides of paper or a booklet automatically
- 7501/27/2021Adjust color settings by using the custom setting in the printer driver
- 7601/27/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7712/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7810/15/2020Install PaperPort™ 12SE onto Windows 10.
- 7907/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8007/16/2020Cannot print after a Windows 10 update (June 2020)
- 8107/06/2020Scan using XSane or GIMP (Linux)
- 8207/06/2020Important points for specifying the scan area (Linux)
- 8307/06/2020What driver package format is supported by my Linux distribution?
- 8406/26/2020Adjust the Brother machine's Sleep Time setting
- 8506/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8605/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8705/11/2020Enable the Brother machine's network interface.
- 8804/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8904/06/2020Delete a network scanner entry. (Linux)
- 9001/06/2020When I print images, the quality is not good (Linux)
- 9112/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9212/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9311/27/2019Print command (LPR) (Linux)
- 9411/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9511/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 9610/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9710/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9810/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9910/29/2019Large characters are printed incorrectly. (Linux)
- 10010/29/2019The driver installation finished successfully but I cannot print. (Linux)