FAQs & Troubleshooting
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391 Results
- 51No Paper
- 52Carry out calibration to improve the color density
- 53Reset the network settings to the factory default
- 54Cannot print after a Windows 10 update (June 2020)
- 55Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 56Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 57Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 58Adjust color settings by using the custom setting in the printer driver
- 59I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 60Document Jam
- 61White lines, bands or ribbing across the page
- 62White spots or hollow print
- 63All one color
- 64Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 65Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 66Drum Error (Drum!)
- 67Can I print from DOS applications?
- 68Install the built-in drivers (For Windows 8 and Windows 10)
- 69Jam Duplex
- 70Jam MP Tray
- 71I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 72When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 73I cannot find some option in the Printing preferences. (For Windows)
- 74Store numbers on my Brother machine for easy dialing from the PC.(For users who installed the Internet fax feature into their Brother machines.)
- 75When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 78The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 79The printer status is Offline or Paused.
- 80Cover is Open
- 81Replace WT Box
- 82Jam Inside
- 83Jam Tray 1 / Jam Tray 2
- 84What is the recommended paper?
- 85Colored streaks or bands down the page
- 86Completely blank or some colors are missing.
- 87I cannot send a fax using PC-FAX (Windows 10)
- 88The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 89How do I know which receive mode to select?
- 90Duplex Disabled
- 91No Toner
- 92Install extra memory
- 93Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 94Poor fixing
- 95Toner scatter or toner stain
- 96Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 97"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 98Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 99The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 100Set up my Brother machine to forward the received faxes to another location.