FAQs & Troubleshooting
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311 Results
- 1Replace Toner
- 2Replace Drum
- 3Print on both sides of the paper (2-sided/duplex Printing).
- 4Replace WT (waste toner) Box
- 5The printer status is Offline or Paused.
- 6Replace Fuser
- 7Configure and use the Scan to FTP feature
- 8Drum Error (Drum!)
- 92-sided (duplex) scan
- 10Replace Belt
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Configure and use the Scan to Network feature (For Windows)
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14Smudges on printed pages (Poor fixing)
- 15Jam 2-sided
- 16Jam Tray 1 or Jam Tray
- 17Document Jam
- 18The color of your printouts is not what you expected
- 19Load paper in the paper tray
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Set up your Brother machine on a wireless network.
- 23Jam Manual Feed
- 24No Paper
- 25Carry out calibration to improve the color density
- 26Wrinkle
- 27"Offline" appears on the Status Monitor.
- 28Reset the network settings to the factory default.
- 29White streaks or bands down the page
- 30How to identify your Operating System (OS).
- 31Print the Network Configuration Report
- 32Toner Low
- 33Drums End Soon/ Drum End Soon(X)
- 34Jam Rear
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Adjust color settings by using the custom setting in the printer driver
- 37Replace PF Kit xx
- 38Colors are light or faint on the whole page.
- 39Colored streaks or bands down the page
- 40Enable the Brother machine's network interface.
- 41Configure and use the Scan to E-mail Server feature.
- 42Adjust the copy density and contrast
- 43Manual Feed
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45WT Box End Soon
- 46Clean the drum unit
- 47What is the recommended paper?
- 48Easy Scan to E-mail
- 49Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".