FAQs & Troubleshooting
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309 Results
- 1Replace Drum
- 2Print on both sides of the paper (2-sided/duplex Printing).
- 3Replace WT (waste toner) Box
- 4Replace Toner
- 52-sided (duplex) scan
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Configure and use the Scan to FTP feature
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Replace Belt
- 11The printer status is Offline or Paused.
- 12Jam 2-sided
- 13Replace Fuser
- 14Toner Low
- 15The color of your printouts is not what you expected
- 16Smudges on printed pages (Poor fixing)
- 17No Paper
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Colored lines across the page
- 20Load paper in the paper tray
- 21Toner scatter or toner stain
- 22"Offline" appears on the Status Monitor.
- 23Configure and use the Scan to Network feature (For Windows)
- 24Drum Error (Drum!)
- 25How to identify your Operating System (OS).
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Adjust color settings by using the custom setting in the printer driver
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29Easy Scan to E-mail
- 30Uneven density appears periodically across the page
- 31Jam Rear
- 32Small Paper
- 33Manual Feed
- 34Print the Network Configuration Report
- 35Replace PF Kit xx
- 36Colors are light or faint on the whole page.
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Wrinkle
- 39Configure and use the Scan to E-mail Server feature.
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41Set up your Brother machine on a wireless network.
- 42Jam Manual Feed
- 43Document Jam
- 44Jam Inside
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46What is Brother iPrint&Scan?
- 47Adjust the copy density and contrast
- 48Jam Tray 1 or Jam Tray
- 49Curled or wavy
- 50White streaks or bands down the page