FAQs & Troubleshooting
Latest |
301 Results
- 5105/23/2022Configure and use the Scan to E-mail Server feature.
- 5205/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5305/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5404/25/2022Where can I find my Brother machine's serial number?
- 5504/20/2022Configure and use the Scan to Network feature (For Windows)
- 5604/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5804/13/2022Print on both sides of the paper (2-sided/duplex Printing).
- 5904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6004/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6104/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6204/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6303/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6503/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6611/10/2021Open the Control Panel (For Windows)
- 6710/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6909/30/2021I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 7005/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7103/19/2021I get a TS error when trying to print on a wireless network.
- 7203/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7303/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7402/17/2021Set up your Brother machine on a wireless network.
- 7501/27/2021Adjust color settings by using the custom setting in the printer driver
- 7601/27/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7712/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7812/24/2020Printing/ Scanning with the Cloud
- 7912/24/2020Printing/ Scanning with a mobile device
- 8012/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8112/24/2020Set the Brother machine to prevent public access to certain features
- 8210/15/2020Install PaperPort™ 12SE onto Windows 10.
- 8309/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8407/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8507/16/2020Cannot print after a Windows 10 update (June 2020)
- 8607/06/2020Scan using XSane or GIMP (Linux)
- 8707/06/2020Important points for specifying the scan area (Linux)
- 8807/06/2020What driver package format is supported by my Linux distribution?
- 8906/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9006/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9105/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9205/11/2020Enable the Brother machine's network interface.
- 9304/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9404/06/2020Delete a network scanner entry. (Linux)
- 9501/06/2020When I print images, the quality is not good (Linux)
- 9612/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 9712/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9812/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9911/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 10010/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.